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There aren’t many things worse than turning on the faucet and finding out that there’s no hot water available in the home. Whether it’s taking a morning shower, washing clothes or preparing coffee, your water heater makes many daily tasks in your Charlotte home much easier. Having no hot water isn’t just an inconvenience; it’s also a sign that there’s a real issue with your home’s water heating system.

When something’s off with the water heater, you need to have the right water heater repair team on the job. At Travis Crawford, we’re proud to provide first-rate water heater repair throughout the Charlotte Metro area. Whether your water heater has started making strange noises or you simply don’t have hot water in your Rock Hill home, we’re here to help you keep the hot water flowing where it’s needed. Here are just a few things we can help with in your home!

Tankless Water Heater Installation

If you’re planning to stick around your home in Fort Mill, SC, for a while, a tankless water heater might be a great choice for your house. Several Charlotte area homeowners have opted to install a tankless water heater when their current heater needs to be replaced because it lasts twice as long and takes up far less space.

If you’ve decided the tankless option is right for you, we’re here to help. During the tankless water heater installation process, we’ll connect your new water heater to the water line, so you’ve got hot water available throughout your home. Over the life of your system, we’ll be available to provide necessary maintenance and any repairs you might need.

Replacing Your Traditional Water Heater

Of course, the traditional water heater still makes a very good choice for many homeowners. If your existing water heater is at the end of its lifespan (traditional models shouldn’t last longer than ten years), trust us for water heater installation. We’ll make sure to get to turn the water off, drain the tank & then take out the old tank safely and clean up any drippings from the existing tank’s natural wear and tear. Our water heater installers will make sure the new tank fits perfectly in the existing space and gets properly installed, minimizing the risk of leaks.

Full-Service Water Heater Repair Services

Over the course of 10 years, your Gastonia water heater is likely to have an issue or two. Maybe there’s some sediment built up around the base of the tank, or maybe you’ve suffered a loss in water pressure. Whatever the reason, our team of water heater contractors can figure out the issue and decide your best course of action.

Not all water heaters can be repaired, so if water heater replacement is your only option, we’ll let you know. On the other hand, if we can repair it and get your water heater performing properly, we’ll handle the job. Our team of experts will make sure you understand exactly what we’re doing and why from the moment we show up until we complete the job.


Here are some of the most common water heater repairs we see every day. This is why we are the experts in the Charlotte Area for all of your water heater problems!

In electric water heaters, the heating elements can wear out or become faulty over time.

The thermocouple is a safety device found in gas water heaters. It senses the pilot flame and allows the gas valve to stay open.

Gas control valves regulate the gas flow to the burner in gas water heaters.

The pressure relief valve is a crucial safety feature that releases excess pressure from the water heater. If the valve is leaking or not functioning properly, it may need to be replaced to ensure safe operation.

Over time, sediment can accumulate at the bottom of the tank, reducing its efficiency and lifespan. Flushing the tank and removing sediment buildup can help improve performance and prevent issues such as popping noises or reduced hot water supply.
Anode rods are sacrificial rods that help prevent corrosion inside the water tank. Over time, these rods can corrode, and replacing them is essential to prolong the water heater’s lifespan and prevent leaks or tank failure.
Water leaks can occur in various parts of the water heater, such as the tank, connections, or pipes. Identifying the source of the leak and repairing or replacing the affected component is necessary to prevent water damage and ensure proper functioning.

Tankless Water Heater Services

A tankless water heater, also known as an on-demand water heater or instantaneous water heater, is a type of water heating system that heats water directly as it passes through the unit without the need for a storage tank. Unlike traditional storage tank water heaters that continuously heat and store a large volume of water, tankless water heaters provide hot water on demand, as and when needed.

Not only do we service regular water heaters, but we also offer tankless water heater Services.

  • Tankless Water Heater Installation: If you’re considering switching to a tankless water heater or need a new unit installed, professional installation is essential.
  • Annual Maintenance: Tankless water heaters benefit from annual maintenance to keep them running efficiently.
  • Flushing and Descaling: Over time, tankless water heaters can accumulate mineral deposits, especially in areas with hard water. Flushing and descaling the unit removes these deposits, which can impede efficiency and potentially damage the heating elements.
  • Tankless Water Heater Repairs: If your tankless is experiencing issues such as inadequate hot water, fluctuating temperatures, ignition problems, or error codes, professional repairs may be necessary.
  • Emergency Services: In the event of a tankless malfunction or breakdown, emergency services are available

Counting On Our Local Water Heater Company

At Travis Crawford, we pride ourselves on providing expert-level water heater services throughout Charlotte, Mecklenburg County, and York County. Whether you’re in need of water heater repair services or you’d like to have us perform basic tankless water heater maintenance, we’ll take care of the task and keep hot water where it needs to be in your Charlotte home. If you’re looking for a water heater repair team you can trust, be sure to contact Travis Crawford today for assistance!

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